Medigarments | Designed Around You

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Shipping & returns

We offer a 7 working days delivery for orders placed before 3pm subject to a delivery charge of £6.00

RETURNS – Damages/­Shortages

It is the customer’s responsibility whenever possible to inspect items upon delivery. In the event of items being received in a damaged condition or short delivered, claims must be made in writing within 3 days of receiving the goods. Claims for non delivery must be made in writing within 7 days of the invoice date.

Incorrectly Supplied Items;

Jobskin® will accept items back for credit which have been incorrectly supplied, providing that;

  • We are notified in writing or by telephone within 3 days of delivery
  • Goods are unmarked or unaltered in any way.
  • The delivery note and/or invoice number and official order numbers are quoted.

Faulty Items;

  • Faulty items must be returned immediately for credit or exchange, quoting delivery and/or invoice number and official order number, accompanied by a written explanation of the fault.

Correctly Supplied Items;

Stock items returned for credit or exchange, which are neither faulty nor have been incorrectly supplied will be credited or exchanged subject to the following;

  • Items are returned in their original packaging
  • Items are not worn and in a clean saleable condition 
  • Items are current models
  • Jobskin® cannot accept made to measure/bespoke items for credit or exchange which have been correctly supplied.
  • Jobskin® reserve the right to charge a handling fee where appropriate.

CANCELLATION

Please note that you are entitled to cancel any contract completed with us within 7 working days of receipt of the goods or services. Notification must be made in writing.